***Public Notice***

Our MAIN OFFICE (1835 Prospect) IS PERMANENTLY CLOSED

Wade Park VA: New Hours Of Operations / Monday-friday 8am – 3:30pm

Monday-Wednesday: Service Officer/ VA Claims

Thursday–Friday: Financial Assistance

Parma CBOC Va: New Hours Of Operations / Monday-Friday 8am – 3:30pm

Monday–Tuesday: Financial Assistance

Wednesday–Friday: Service Officer/ VA Claims 

Our offices will be closed December 12, 2025 for staff training

Veterans/Dependents are encouraged to call 216-698-2600 to make an appointment.

Click Here For Financial Assistance

VETERAN SERVICE OFFICERS:

A Veteran Service Officer (VSO) is your free, local benefits guide—trained to navigate VA forms, rules, and deadlines so you don’t have to.
They cut the red tape, build a strong claim, and fight to maximize what you’ve earned.
Think of a VSO as your advocate and teammate—confidential, no cost, and on your side from start to finish.

FINANCIAL ASSISTANCE:

Emergency help for rent, utilities, food, and essentials—fast, local, and free.
We verify your need, handle the paperwork, and connect you to other resources so you can stabilize now.
Who qualifies? Veterans with an Honorable or General discharge who are Cuyahoga County residents.

COMMUNITY OUTREACH (CCVSC):

We bring services to you—at fairs, schools, workplaces, and partner events across Cuyahoga County.
Our team listens, connects, and guides you to benefits, resources, and real people who can help—on the spot.
Think pop-up support with answers, referrals, and camaraderie—no red tape, just help.

Request Information

Please use the form below to contact us for Community Outreach & additional information

Request Service Officer

Contact John Rosine at (216) 698-2600, jrosine@cuyahogacounty.gov, or use the following form.

Request Financial Assistance

Contact Geniece Garner at (216) 698-2600, ggarner@cuyahogacounty.gov, or use the following form.

Provide Director Feedback

At the Cuyahoga County Veterans Service Commission, we’re always looking for improved ways to serve our veterans and their families. Fill out the form below to share your feedback and let us know how we’re doing.

Hours of Operation

Main Office
Monday-Friday 8:00 a.m. to 3:30 p.m. (Closed From 11:30-12:30 for lunch)

Closed on the Second Friday of each month

Main Office (Permanetly Closed For Remodeling)

3950 Chester Ave
Cleveland, Ohio 44114
Phone: (216) 698-2600
Toll-Free: 1 (866) 915-8387
Fax: (216) 698-2650
Email: vscmail@cuyahogacounty.gov

Satellite Offices:

Louis Stokes Cleveland VA Medical Center

Monday-Tuesday 8:00 am-3:30 pm (Closed From 11:30-12:30 for lunch)

Closed on the Second Friday of each month

10701 East Boulevard
Cleveland, Ohio 44106
Phone: (216) 791-3800 ext. 64154/66079/66167/66405

Parma VA Outpatient Clinic

Wednesday-Thursday 8:00 am-3:30 pm (Closed From 11:30-12:30 for lunch)

Closed on the Second Friday of each month

8787 Brookpark Road
Parma, Ohio 44129
Phone: (216) 739-7000 ext. 40344/40342

Click for other locations near you.